Terms of Use

The following terms of use (combined with the documents referred to within it) are subject to your acceptance of the conditions of use of  our website: www.aladdinb2b.com and/or our mobile app: “AladdinB2B”, and/or Aladdin Wish Chrome Extension inclusive of any version of them which we produce for our corporate or community customers under the branding of said customers (together, “AladdinB2B”, the “Company” or “we”).

The following Terms of Use apply to users that access our website or mobile applications in order to use the Meeting Hub, Trade Hub or to attend exhibit shows organized in person via our Event Hub, as described hereunder:

  • Event Hub: For one-time event attendees and exhibitors;
  • Meeting Hub: For ongoinsg platform subscribers;
  • Trade Hub: For ongoing platform subscribers.

These terms of use shall be read together with our Privacy Policy and the Acceptable Use Policy. The Privacy Policy outlines the conditions on which we process any personal data we gather about / from you directly or indirectly through:

  1. Our registered users,
  2. Third-party partners, or
  3. That you give to us directly in specific circumstances, e.g. when you attend an event or you register directly on our website.

By using AladdinB2B, you agree to such collection and further processing or sharing with other registered / non-registered individuals or third-party partners, and you confirm that all data you shared directly is precise. In the event that you are using a third-party branded model of AladdinB2B, the Privacy Policy of that brand, which is usually accessible on its related website and our Acceptable Use Policy.

Please read these Terms of Use carefully before using our services. By using AladdinB2B, you agree to be bound by these Terms of Use. If you do not agree, you are not allowed to use the AladdinB2B platforms and services.

1.  Definitions

The following definitions apply to these Terms of Use:

“AladdinB2B”: Refers collectively to the Company’s website located at www.aladdinb2b.com, mobile application and/or Aladdin Wish Chrome Extension inclusive of any version of them which we produce for our corporate or community customers under the branding of said customers.

“Company”: Refers to AladdinB2B Inc., incorporated in Delaware, United States, and the owner and operator of the AladdinB2B platform.

“Confidentiality Information” – Refers to any non-public, proprietary information disclosed by one party (the “Disclosing Party”) to the other (the “Receiving Party”). The Receiving Party shall safeguard the Confidential Information and shall not disclose it to any third party or use it for any purpose other than performing its obligations under this Agreement without the Disclosing Party’s written consent.

“Event Hub User” – A Visitor (Guest), Exhibitor (Host), or any other one-time event participant.

“Exhibitor/ Host” – Refers to an entity or individual who has showcased at an exhibition before.

“Trade Hub User” –  A user that makes use of the Request for Quotation (RFQ) functionality.

“General Terms” – These are terms that are applicable to the Event, Meeting Hub and Trade Hub Users. If “General Terms” are not indicated, this means that the respective clause is applicable either to “Meeting Hub Users”, “Even Hub Users” or Trade Hub.

“Meeting Hub User” – A registered subscriber with an AladdinB2B account.

“Services”: Means all information, resources, tools, features, functionality and services offered by the Company through AladdinB2B.

“User” or “You”: Refers to any person or entity accessing or using AladdinB2B. A user includes both registered and unregistered individuals on our platform.

“We” / “Us” / “Our”: Refers to the Company.

“Content”: Means any text, data, information, images, photographs, graphics, videos or other materials appearing on or available through AladdinB2B.

“Personal Data”: Means any information relating to an identified or identifiable natural person in accordance with the applicable law to it, e.g. the EU General Data Protection Regulation, the California Consumer Privacy Act, etc.

“Account”: The profile created by an individual user when they register on AladdinB2B. This includes the chosen username, password, and any other submitted registration details.

“Payments”: Refers to any monetary funds submitted by Users to purchase services, subscriptions, credits or any other offering by the Company. Includes both one-time and recurring/subscription payments.

“Request for Quotation or RFQ” refers to a formal invitation sent to vendors asking for a quote on specified goods or services.

“Quotation”: A response by a vendor to a RFQ, outlining the price and terms of the offer.

“Third Party” / “Third Parties”: Refers to any person, party, or entity that is not the Company or the User. May include third-party websites, partners, service providers, etc.

“Terms of Use”: Refers collectively to these Terms of Use, Privacy Policy, Acceptable Use Policy and any additional terms that govern the relationship between Users and the Company (e.g. Confidentiality Agreement signed between AladdinB2B and an Exhibitor for an Event Hub).

“Visitor”: A Visitor is an individual who has attended an exhibition in the past and it can be a free Visitor or paid Visitor. A paid Visitor is an individual who has purchased a ticket to attend an exhibition.

2. To whom do these Terms of Use apply?

AladdinB2B offers two different B2B matchmaking solutions via the Event Hub or Meeting Bub.

2.1.   Event Hub

The Event Hub is offered to the following categories of Users:

  • Visitors; or
  • Exhibitor (host).
  • Other users i.e. Sponsors, government etc.

Visitors and Exhibitors may use the platform in association with a specific event or more depending on the events that the latter are attending. Access to AladdinB2B’s platform is limited to features related to that event for the foregoing Users.

It is important to highlight that these Terms of Use for the Event Hub shall be read in conjunction with the separate Confidentiality Agreement signed between AladdinB2B and the Exhibition Organizer. The Confidentiality Agreement provides the obligation for AladdinB2B to safeguard and not disclose Confidential Information for a period of two years following the termination of business relationship between AladdinB2B and the Exhibition Organizer.

However, it is important to remind that the confidentiality obligations arising out of the above-mentioned Confidentiality Agreement do not apply to information that:

  1. was known to AladdinB2B prior to disclosure;
  2. becomes publicly known through no fault of the AladdinB2B;
  3. is received by AladdinB2B from a third party without confidentiality obligations; or
  4. is required to be disclosed by law, provided prompt notice is given to the Exhibitor in its capacity of a Disclosing Party.
  5. If the data subject opt-ins to Aladin services in the future.

2.2.   Meeting hub

This service is for our year-round Users who are looking to make use of our services and schedule meetings and connect with their B2B peers. The access provided by our Company includes all platform features, subject to the paid version chosen by you. A registered account is necessary.

This service is made available to the following individuals:

  • Individuals who registered individually an account with AladdinB2B, including individuals who initially joined AladdinB2B via the Event Hub and decided to continue receiving our services;
  • Individuals who were invited to join AladdinB2B by our registered Users already where the latter would like to meet individuals who are not yet registered on AladdinB2B.
  • Individuals whose contact details are identified either by AladdinB2B or its third-party partners on the Internet as publicly available information.

Non-registered Users whose contact details are already available on our platform are offered the opportunity to register an account with AladdinB2B. If that is not the case, the contact details of those non-registered individuals can remain on our platform, unless the latter instructs us to delete their contact details from our database.

It is important to highlight that we only collect personal data of individuals only when we have the right to do it under the applicable law for the individuals concerned.

When the information has been collected through our third-party partners we rely on the latter via appropriate contractual arrangements that the data has been lawfully collected and processed, and thus, AladdinB2B can collect and/or share personal details with other individuals or third-party partners. This includes, where necessary the consent obtained from the individual or soft-opt in. The same applies where the information has been collected directly by AladdinB2B where the non-registered user had attended an event organized by AladdinB2B and decided to share their contact details with AladdinB2B, for example by sharing your business card, or where the information is made publicly available by the user.

2.3.   Trade Hub (Request for Quotation / RFQ)

Vendor selection is an important process in the procurement cycle. You may start looking for possible suppliers who can fulfill the requirements at the best possible price through our Trade Hub. So, a request is made to the vendors to submit their quotations indicating the price of the material along with their terms and conditions. This request is known as the request for quotation (RFQ). Listed below are the key points to note about a request for quotation:

  • Request for quotation is a form of invitation that is sent to the vendors to submit a quotation indicating their pricing and terms and conditions.
  • It contains details about goods or services, quantity, date of delivery, and date of bid on which it is to be submitted.
  • Quotation is a reply by a vendor in response to a request for quotation.

The Users may benefit from the functionalities described hereunder via our Trade Hub.

Incoming Interactions: Users can view and manage all RFQs and quotations received from other companies. This includes accessing detailed views of each RFQ, responding with quotations, and tracking the status of these interactions, such as open, quoted, or closed.

Outgoing Interactions: Users can monitor and manage their own RFQs sent to potential suppliers. This feature allows users to update, cancel, or close RFQs, as well as invite specific suppliers to respond. It also enables users to track the progress and responses to these RFQs, ensuring transparency and efficient management of the procurement cycle.

Communication and Updates: The platform provides tools for direct communication between buyers and suppliers within each RFQ or quotation detail page. Updates on RFQ status, modifications, or responses are communicated in real-time, facilitating informed decision-making and enhanced collaboration.

Reporting and Analytics: Detailed analytics on RFQ and quotation activities are available, providing insights into response rates, supplier performance, and procurement efficiencies. This data helps companies optimize their sourcing strategies and improve overall outcomes in the RFQ process.

3. Requirement to read and accept these Terms of Use

General Terms

The use of AladdinB2B comprises accessing, attending, browsing, registering and subsequently  using AladdinB2B. Please carefully read these Terms of Use prior to You starting to use AladdinB2B, as they will be applicable to your use of AladdinB2B. By accessing AladdinB2B, you are consenting to be bound by these Terms of Use, all relevant laws and regulations, and concur that You are accountable for compliance with any pertinent local laws. If You do not agree with any of these terms, you are prohibited from accessing or using AladdinB2B. The materials contained in AladdinB2B are protected by applicable copyright and trademark law. Company advises that you save a copy of this document for future reference.

You are solely accountable for your interactions with other users, on AladdinB2B and outside of AladdinB2B. You realize that we do not regulate checks on, or vet, any user of AladdinB2B or validate any profile information or statements of any user. Company makes no promises about the behavior of any User or Your compatibility with any User with whom we suggest You are ‘a match’ by means of AladdinB2B. You agree to use sound safety precautions when planning any real-world meeting with any User, irrespective whether this takes place via the platform online or outside of the platform in person. Company is not obliged to publish any content or information you submit to AladdinB2B and can remove it at our sole discretion, with or without notice to You.

The materials on AladdinB2B’s Sites are provided “as is” by AladdinB2B Inc., a Deleware corporation (“Company”). Company, makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Additionally, the Company does not warrant or make any representations concerning the accuracy, plausible results, or reliability of the use of the materials on AladdinB2b or otherwise relating to such materials or on any sites linked to AladdinB2B.

4. Accounts and Registration

4.1.  Eligibility and access

General Terms

The Services provided by AladdinB2B are for individuals acting in their business capacities while representing their organizations who are of a legal age to form a binding contract.

By using the Service, You represent and warrant that:

  1. all registration information you submit is accurate and truthful;
  2. You will maintain the accuracy of such information, and
  3. Your use of the Service does not violate any applicable law or regulation.

You shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access, or otherwise use the Service, including, without limitation, modems, hardware, software, and long distance or local telephone service.

You shall be responsible for ensuring that such equipment or ancillary services are compatible with the Service.

4.2.  Your account and data

General Terms

You are responsible for maintaining the accuracy and confidentiality of Your account credentials and all activities that occur under your account. You must immediately notify us of any unauthorized use of your account. We reserve the right to terminate accounts that are used in violation of these Terms of Use. AladdinB2B will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

If You are not registered with us and Your data is not accurate or You would like to learn more about the data that we are processing about You and for what purpose(s), You can contact us at [email protected]

We may access or disclose information about You, including the content of Your communications, in order to:

  1. comply with the law or legal process served on us;
  2. enforce and investigate potential violations of these Terms of Use; or
  3. protect the rights, property, and safety of our users and the public.

By creating a user profile on our website, You are aware that certain information, including personal data as defined by the GDPR, CCPA or any other applicable law will be available to other users on AladdinB2B and/or other third-party partners of AladdinB2B with whom we may share your contact details. This may include your name, job details, location and/or activity on our platforms.

5. Use of Services

General Terms

Company does not guarantee that AladdinB2B will be secure or exempt from viruses or bugs.

You are accountable for configuring your computer programs, information technology, and platform in order to access AladdinB2B. It is recommended that you use your own virus protection software. You must not misuse AladdinB2B by intentionally introducing trojans, viruses, logic bombs, worms or any other material which is technologically harmful or malicious. You must not try to obtain unapproved access to AladdinB2B, the server on which AladdinB2B is kept or any computer, server or database connected to AladdinB2B. You must not attack AladdinB2B via a denial-of-service attack or a distributed denial-of service attack. Company will report any such breach or violation to the relevant law enforcement entities, and we will cooperate with those entities by revealing your identity to them. In the case of such violation, your right to use AladdinB2B will terminate immediately.

5.1.   Grant and Scope of License

General Terms

Company hereby allows You a non-exclusive, non-transferable, global right to access and use AladdinB2B, solely by way of the Internet for your own internal purposes, subject to these Terms of Uses. You may not permit AladdinB2B to be used by or for the benefit of unauthorized third parties. Nothing in the Terms of Use shall be construed to grant You any right to transfer or assign rights to access or use AladdinB2B.

All rights not expressly given to You are reserved by AladdinB2B and its licensors. You shall not:

  1. modify or make derivative works based upon the AladdinB2B;
  2. reverse engineer or access AladdinB2B in order to:
    1. i) build a competitive product or service,
    2. ii) build or create a product using similar features, functions or graphics of AladdinB2B, or
    3. iii) copy any features, functions or graphics of AladdinB2B.

You furthermore acknowledge and agree that, as between the parties, Company owns all right, title, and interest in and to AladdinB2B, including all intellectual property rights therein. In deliberation of You agreeing to abide by these terms of use, we grant You a non-transferable, non-exclusive license to use AladdinB2B for your own personal private use only, subject to these terms, the Privacy Policy and any terms applicable to any app store from which AladdinB2B is made available, incorporated into these terms by reference. Company reserves all other rights. Except as expressly laid out in these terms or as permitted by any local law, You agree:

  1. not to copy AladdinB2B except where such copying is incidental to normal use of AladdinB2B, or where it is necessary for the purpose of back-up or operational security;
  2. not to lease, rent, sub-license, loan, translate, merge, adapt, vary or modify AladdinB2B;
  3. not to make modifications of, or alterations to, the whole or any part of AladdinB2B, or permit AladdinB2B or any part of it to be merged or combined with, or become incorporated in, any other programs;
  4. not to dismantle, decompile, reverse-engineer or produce derivative works based on the complete or any part of AladdinB2B or attempt to do any such thing except to the extent that such actions cannot be prohibited by law;
  5. not to provide or otherwise make available AladdinB2B in whole or in part (including object and source code), in any form to any person without prior written consent from us; and
  6. to comply with all technology control or export laws and regulations that apply to the technology used or supported by AladdinB2B.

5.2.   Forbidden use

General Terms

You may use AladdinB2B only for lawful purposes. You may not use AladdinB2B:

  • In any method that violates any applicable local, national or international regulation or law.
  • In any method that is fraudulent, unlawful or has any fraudulent or unlawful effect or purpose.
  • For the intention of harming or endeavoring to harm children/minors in any type of way.
  • To consciously transmit any sort of data, upload or send any material that contains Trojan horses, viruses, time-bombs, worms, spyware, keystroke loggers, adware or any malicious programs or relevant computer code formulated to unfavorably affect the operation of any computer software or hardware.
  • To transmit, or obtain the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly receive, send, download, upload, use or re-use material that does not abide by our content standards.

You further agree:

  • Not to reproduce, duplicate, copy, sell, or resell any of the data made available to you (the “Product”) through any AladdinB2B service. The Product shall be utilized for your internal business purposes only, and You shall not use the Products or any software for the benefit of a third party, including reselling or giving away the data.
  • Not to access without authorization, interfere with, disrupt or damage: (i) any part of AladdinB2B, (ii) any equipment or network on which AladdinB2B is stored, (iii) any software used in the provision of AladdinB2B, or (iv) any equipment or network or software owned or used by any third party.

5.3.   Accessing AladdinB2B

General Terms

Please note that access to AladdinB2B is temporarily permitted. Company may change, suspend or discontinue its operations without notice as Company does not pledge that AladdinB2B, or any of its content, will always be accessible or continuous. If, for any reason, AladdinB2B is inaccessible for any duration, Company will not be liable to You. You are as well answerable for making all preparations required for You to gain access to AladdinB2B. You are also answerable for assuring that all individuals who gain access to AladdinB2B via your internet connection are informed and compliant of these terms of use and any other relevant conditions. AladdinB2B is intended as a professional networking tool for adult persons. You must be 18+ to use AladdinB2B.

6. User content

General Terms

 

6.1.        Uploading Content to AladdinB2B

Any time You make use of a feature that allows you to upload content to AladdinB2B, or to interact or make contact with other users of AladdinB2B, You must adhere to the content standards laid out in our Acceptable Use Policy. By submitting any profile information, chat message or other submission You are contractually promising to us that the contribution does comply with those standards, and You will be liable to us, and You will be accountable for any damage or loss we suffer as a result of your breach of that promise. Any content You upload to AladdinB2B will be considered non-proprietary and non-confidential. You maintain all of your ownership rights in your content. Company will not be answerable, or liable to any third party, for the content or correctness of any content uploaded by You or any other user of AladdinB2B. Company has the right to remove any posting you make on AladdinB2B if, in our judgment, your post does not adhere to the content standards set out in our Acceptable Use Policy. The views expressed by other users on AladdinB2B do not represent our views or values. You are solely responsible for securing and backing up any content You submit to AladdinB2B.

6.2.  Chat Function

General Terms

We provide the facility for users to chat with people they have agreed to exchange a ‘ match’ with by means of AladdinB2B. The chat feature is not moderated. We will conduct our best effort to evaluate and assess any possible risks for users from third parties when they use any chat feature provided on AladdinB2B. However, We are under no obligation to oversee, monitor or moderate any chat feature we provide on AladdinB2B, and we expressly exclude our liability for any loss or damage arising from the use of any chat feature by a user in contravention of our content standards.

6.3.        Acceptable Use Policy

General Terms

This Acceptable Use Policy discloses the terms between You and us under which You may access our mobile application, AladdinB2B, including any event-branded version of it which contains a link to this policy. This Acceptable Use Policy pertains to all users of, and visitors to, AladdinB2B. Your use of AladdinB2B means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement these Terms of Use.

These standards are applicable to any and all material which you contribute to AladdinB2B (“Contributions”), and to any chat features related to it. You must adhere to the following standards which apply to each part of any contribution as well as to its entirety.

Contributions must:

  1. Be accurate (where they state facts).
  2. Be genuinely held (where they state opinions).
  3. Comply with applicable law in the United States and in any such country from which they are uploaded.

Contributions must not:

  1. Include any content which is defamatory of any person.
  2. Include any content which is offensive, obscene, inflammatory or hateful.
  3. Promote sexually explicit content.
  4. Promote any violence.
  5. Promote any type of discrimination, based on sex, race, nationality, religion, age, disability, or sexual orientation.
  6. Infringe any database right, copyright or trademark of any other individual.
  7. Be probable to deceive any individual.
  8. Be made in violation of any legal duty owed to a third-party, such as a duty of confidence or contractual duty.
  9. Promote any type of illegal activity or conduct.
  10. Be threatening, abusive or invasive of another’s privacy, or to cause inconvenience, annoyance or unnecessary anxiety.
  11. Be probable to upset, embarrass, harass, annoy or alarm any other individual.
  12. Be used to misreport your identity or affiliation with any person, or to impersonate any individual.
  13. Give an impression that they stem from us, if this is not the situation.
  14. Promote, advocate, or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Failure of compliance with this Acceptable Use Policy constitutes a material breach of these Terms of Use upon which You are authorized to use AladdinB2B, and may conclude in our resorting to all or any of the subsequent actions:

  1. Prompt, temporary or permanent withdrawal of your right to use AladdinB2B
  2. Prompt, temporary or permanent removal of any posting or material uploaded by You to AladdinB2B.
  3. Release to You a warning.
  4. Legal proceedings up against You for compensation of any or all costs on an indemnification (including, but not limited to, equitable legal and administrative costs) stemming from the breach.
  5. Additional legal action against You.
  6. Reporting and/or disclosing such information to law enforcement authorities as we sensibly deem appropriate.

6.4.        No Reliance on Information

Meeting Hub Users

The content on AladdinB2B is provided for general knowledge only. It is not proposed to amount to guidance on which you should depend. You must procure expert or specialist advice before taking, or refraining from, any action on the basis of the content on AladdinB2B. Whilst we make sensible efforts to update the information which we ourselves produce and upload to AladdinB2B, the Company has no control over information produced or submitted by others. Company makes no representations, warranties or guarantees, whether express or implied, that any content on AladdinB2B is accurate, complete or up to date.

 7.        Fees and payments

7.1.  Services Fees

General Terms

Fees may be charged by the Company for access to certain features and paid Services available through AladdinB2B.

For Event Hub Users, fees are limited to ticket purchases or event exhibitor packages unless agreed otherwise with the user.

For Meeting Hub Users, paid Services may include premium account features, additional profile visibility and access, virtual meeting and messaging capabilities, data reports, and other advanced tools and offerings the Company provides.

 

7.2.    Fee Description

Meeting Hub Users

Fees for any paid Services will be disclosed and described on the applicable AladdinB2B web page before You choose to subscribe or purchase the Service.  Company reserves the right to change the fees for any paid Services at any time, and will provide notice of any fee changes before they take effect.

 

7.3.   Billing

General Terms

You authorize the Company to charge or deduct any Service fees from following your payment via Stripe, which may include credit card, debit card or other payment options.

Taxes and other charges may apply depending on your location and payment mode used.

 

7.4.  Auto-Renewal

Meeting Hub Users

For subscription Services, you authorize the Company to automatically extend your subscription and charge subsequent subscription fees to the payment method on file.  Details of any auto-renewal terms applicable to a paid Services will be disclosed at the time of sign-up.  You must notify the Company in advance before any auto-renewal date if You want to cancel an auto-renewing subscription.

 

7.5.        Non-Payment

General Terms

Company reserves the right to suspend or terminate access to any paid Services if payment cannot be successfully collected from your account. Lack of payment may also result in disruption of services in relation to the event that You may wish to attend, removal of account content and data. Suspension or closure for non-payment does not relieve You of the obligation to pay any outstanding balance.

 

7.6.        No Refunds

General Terms

Except where required by law or our separate Refund Policy, any and all payments made for Company’s Services are final and non-refundable. Canceling a subscription before its renewal date will terminate services at the end of the current billing cycle rather than lead to any account credit or refund.

8. Other Applicable Terms

8.1.        Third Party Links and Resources in AladdinB2B

General Terms

Where AladdinB2B contains links to other sites and resources provided by third parties, these links are provided for your information only. Company has no command over the contents of those sites or resources. You are recommended to verify the terms and conditions of those third-party links and privacy notices or policies in order to learn more about it as the latter may be applicable to You

 

8.2.        Errors in communication

General Terms

There may be information in these Terms of Use that contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

9. Revisions

General Terms

The materials emerging on AladdinB2B could include technical, typographical, or photographic errors. Company does not claim that any of the materials on AladdinB2B are precise, complete, or current. Company holds the rights to alter the materials contained on AladdinB2B without notice, at any time. Nevertheless, Company is not obligated to update the materials.  Company may update, or revise, AladdinB2B from time to time and may alter the features or content at any time. Notwithstanding, please consider that any of the content on AladdinB2B may be outdated at any given time, and we are under no commitment to update it. Company does not assure that AladdinB2B, or any of its content, will be exempt from errors or omissions.

10. Sites Terms of Use Modifications

General Terms

We reserve our right to make changes or modifications to these Terms of Use at any time. It is your responsibility to periodically review these Terms of Use subsequently to a notice in order to remain informed of the related updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised section of the Terms of Use by your continued use of the Services after the date when the revised Terms of Use have been posted. On the contrary, should You not agree with any changes to the revised Terms of Use, You must inform us accordingly at [email protected] or terminate the use of our Services.

Company may modify and revise these terms of use for AladdinB2B at any time without notice. By using AladdinB2B you are agreeing to be bound by the then current version of these Terms of Use.

11. API Terms of Use

General Terms

Any use of the API (Application Program Interface), including use of the API through a third-party product that accesses AladdinB2B, is bound by these Terms of Use plus the following specific terms:

You expressly understand and agree that Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Company has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API. Abuse or excessively frequent requests to AladdinB2B via the API may result in the temporary or permanent suspension of your account’s access to the API. Company, in its sole discretion, will determine abuse or excessive usage of the API. Company will make a reasonable attempt via email to warn the account owner prior to suspension. Company reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice.

Use of AladdinB2B, including but not limited to any applications that use AladdinB2B or APIs, prohibits using the service for fraudulent account creation or other malicious purposes, including but not limited to creating and distributing spam emails, spam tweets, or other spammy electronic communication. Company reserves the right to filter and or block such activity, and if necessary, to remove any account that has engaged in these and similarly malicious activities. Individuals wishing to work within AladdinB2B are authorized to create one account with the service.

12. Intellectual Property Rights

General Terms

All intellectual property rights in AladdinB2B and the materials published on it are owned and licensed by the Company. Such as protected by international copyright laws and all rights are reserved. Excluding the details of your profile, you must not alter any material you have extracted from AladdinB2B and the content it contains, including images, illustrations, videos or audios, or any graphics and texts. Without a license from us, you must not use any such content from AladdinB2B for personal or commercial use. Violating this term will result in the Company revoking your right to use AladdinB2B and you must return or eliminate any duplicates of the content you have made.

12.1.        Trademarks

General Terms

“AladdinB2B” and the “AladdinB2B” logo are trademarks of the Company.

If you Download AladdinB2B from the Apple App Store, the Following are Additional Terms Mandated by Apple and Form Part of These Terms of Use:

Acknowledgement: You and Company acknowledge that these terms and conditions are concluded between You and Company only, and not with Apple, and we, not Apple, are solely responsible for AladdinB2B and the content thereof.

Scope of License: A license granted to you for AladdinB2B is limited to a non-transferable license to use AladdinB2B on any iPhone or iPod touch that the end-user controls or owns and as authorized by the Usage Rules set forth in the App Store Terms of Service.

Warranty: Company is solely responsible for any product warranties, whether expressed or implied by law, to the extent not effectively disclaimed. In the event of any failure of AladdinB2B to conform to applicable warranty, the end-user may alert Apple, and Apple will refund the purchase price for AladdinB2B to that end-user; and that, to the full extent permitted by relevant law, Apple will have no other warranty obligation whatsoever with respect to AladdinB2B, and any additional or other losses, claims, liabilities, costs, expenses, or damages related to any failure to conform to any warranty will be our sole responsibility.

Maintenance and Support: Company is solely responsible for providing any maintenance and support services with respect to AladdinB2B, as specified in these Terms of Use, or as required under applicable law. You and Company acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to AladdinB2B.

Product Claims: Company and the end-user must acknowledge that Company, not Apple, is accountable for approaching any claims by the end-user or any third party relevant to AladdinB2B or the end-user’s ownership, ownership and/or use of such licensed application, including, but not limited to: (i) product liability claims; (ii) any claim that AladdinB2B fails to obey any relevant regulatory or legal requirement; and (iii) claims stemming from consumer protection or similar legislation. These terms and conditions may not limit our liability to the end-user beyond what is permitted by applicable law.

Intellectual Property Rights: Company and You acknowledge that, in the event of any third-party claim that AladdinB2B or the end-user’s possession and use of that licensed application infringes that third party’s intellectual property rights; Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

Legal Compliance: You warrant and represent that (i) You are not sitated in a country which is conditional to a U.S. Government embargo, or which has been deemed by the U.S. Government as a “terrorist-supporting” country; and (ii) You are not listed on any U.S. Government list of prohibited or restricted parties.

Third Party Beneficiary: Company and You recognize and concur that Apple, as well as Apple’s subsidiaries, are all third-party beneficiaries of these terms and conditions, and that, under your acceptance of these terms and conditions, Apple will hold the right (and will be designated to have obtained the right) to carry out these terms and conditions against you as a third-party beneficiary thereof.

13. Limitation of our liability

General Terms

Under no circumstance shall Company, or its suppliers, be liable for any damages, inclusive of, without limitation, damages resulting in loss of profit or data, or due to business disturbance) stemming from the use or inaptitude to use the materials on AladdinB2B, even if the Company, or a representative of Company, has been alerted verbally, or in writing, of the probability of such damage. As some jurisdictions forbid limitations on implied warranties, or limitations for resulting or contingent damages, such limitations may not be applicable to you.

To the scope permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to AladdinB2B or any content on it, whether express or implied. Company will not be accountable to any user for any damage or loss, either in contract, tort (including negligence), violation of statutory duty, or otherwise, regardless if foreseeable, stemming under or in relation with: (i) use of, or inability to use, AladdinB2B; or (ii) use of or reliance on any content displayed on AladdinB2B. In the case you are a business user, please note that in particular, we will not be liable for: (i) loss of profits, sales, business, or revenue; (ii) business interruption; (iii) loss of anticipated savings; (iv) loss of business opportunity, goodwill or reputation; or (v) any resulting or consequential damage or loss.

In the case you are a consumer user, please regard that we only provide AladdinB2B for your own personal private use. You agree not to use AladdinB2B for any business or commercial purposes, and we have zero liability to you regarding any loss of profit, loss of business, business interruption, or loss of business opportunity.

Company will not be liable or accountable for any damage or loss resulting from a virus, distributed denial of service attack, or any other technologically harmful material that may affect your data, technological equipment, computer programs, or other proprietary material due to your use of AladdinB2B or to your retrieving of any content on it, or on any website linked to it. Company assumes no responsibility for the content of websites linked to from AladdinB2B, including websites of the owner of any third-party brand under which a version of AladdinB2B may be provided (for example, an event owner or promoter). Such links should not be perceived as an endorsement by us of those linked websites. Company will not be liable for any loss or damage that may arise from your use of them.

14.  Indemnity

General Terms

You consent to defend, hold harmless and indemnify Company from and against all losses, costs, expenses, damages or other liabilities incurred by Company arising from or related to any claim, cause of action, suit, proceeding, demand or action brought by a third party against Company: (a) in connection with your use of AladdinB2B including any payment obligations incurred through use of AladdinB2B; or (b) resulting from: (i) your use of AladdinB2B; (ii) your decision to supply profile or payment information via AladdinB2B, including personal financial information; (iii) your decision to submit applications; (iv) any violation of contract and/or other claims made by other users with which you conducted business through AladdinB2B; (v) your violation of any provision of this Agreement; (vi) any liability arising from the tax treatment of payments or any portion thereof; (vii) any negligent or intentional wrongdoing by any other users with which you conducted business through AladdinB2B; (viii) any act or omission of yours with respect to the payment of fees; or (ix) your dispute of or failure to pay any invoice or any other payment. Any indemnification shall be conditioned on our: (a) alerting you in writing of any such demand, claim, action, cost, liability, loss or threat of any thereof; (b) agreeing with you for the defense and/or settlement thereof; and (c) allowing you to control such defense or settlement. Company shall be entitled to participate in such defense through our own counsel at our own cost and expense. Company reserves the right to report any misconduct of which we become aware to the applicable government agencies or otherwise.

15.  Suspension and Termination

General Terms

These Terms of Use shall remain in force and effect during the period that You are registered to use our Services, unless your account is suspended or terminated.

We will decide, under our discretion, whether there has been a breach of the Terms of Use through your use of AladdinB2B. When a violation of this policy has transpired, we may take such action as we find necessary.

Failure of compliance with the Terms of Use constitutes a material breach upon which You are authorized to use AladdinB2B, and may conclude in our resorting to all or any of the subsequent actions:

  1. Prompt, temporary or permanent withdrawal of your right to use AladdinB2B.
  2. Prompt, temporary or permanent removal of any posting or material uploaded by you to AladdinB2B.
  3. Release to you a warning.
  4. Legal proceedings up against you for compensation of any or all costs on an indemnification (including, but not limited to, equitable legal and administrative costs) stemming from the breach.
  5. Additional legal action against you.
  6. Reporting and/or disclosing such information to law enforcement authorities as we sensibly deem appropriate.

We disbar liability for actions taken in response to violations of these Terms of Use. The steps set out in this policy are not limited, and we may take any other action we reasonably consider necessary.

Registered users can also terminate their use of our Services at any time by contacting us at [email protected]. In compliance with the General Data Protection Regulation (GDPR) we will delete your account’s personal information with the exception of the information we may need to comply with legal obligations.

We may modify and/or review the Terms of Use at any time through amending this page. Further, you are presumed to check this page every now and then to be mindful of any revisions we make, as they are legally binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on AladdinB2B.

16.   Governing Law

General Terms

These Terms of Use shall be governed by the laws of Delaware. All disputes arising out of or related to these Terms of Use will be subject to the exclusive jurisdiction of the courts of Delaware.

Any claim relating to Company or AladdinB2B shall be governed by the laws of the United States minus regard to its indifference to law provisions.

17. Aladdin Services – Standard Terms & Conditions

Applicable to all Aladdin clients across public and private sectors who opt into the B2B Meetings Service or seek to increase VIP attendance at their events

Welcome to Aladdin

At Aladdin, we specialize in delivering qualified B2B meetings across trade shows, government-led delegations, and enterprise matchmaking programs. Our terms ensure clarity, accountability, and a seamless experience for all stakeholders.

1. Scope of Services

Aladdin provides business matchmaking and meeting scheduling services, including:

  • Ideal Target Profile (ITP) creation
  • Match list generation
  • Pre-scheduled and qualified meetings
  • Agenda sharing and real-time updates via app or link
  • Follow-up and reminders
  • On-site support (when applicable)

2. Meeting Commitment

  • Aladdin guarantees a specific number of meetings (show up), with a permissible variation of (+/-) 20% based on attendance or unforeseen changes.
  • Meetings canceled by hosted parties for personal reasons are considered conducted (Showed up).
  • Meetings canceled by matched companies (buyers/suppliers/partners) arranged by Aladdin will be replaced once at no cost.

3. Match List and Confirmation

  • A match list will be shared for each participant.
  • Participants must confirm their selected matches by the specified cut-off date (typically 14 days before the event).
  • Failure to respond will result in forfeiting the guarantee, though the Aladdin app (if licensed) can be used to self-arrange meetings.

4. Participants and Data Submission

  • Client must submit accurate participant lists and relevant contact details.
  • For hosted programs, only participants shared in advance will be scheduled. Unlisted participants will be redirected to the client.

5. Process Summary

  1. Kickoff: Starts upon contract signature and receipt of first payment.
  2. Profile Building: Aladdin team engages participants to build Ideal Target Profiles.
  3. Matchmaking: Aladdin shares match lists based on each profile.
  4. Scheduling: Confirmed matches are pre-scheduled.
  5. Agenda Delivery: Meeting agenda is shared in PDF and/or link format.
  6. Reminders & Support: Follow-ups and real-time meeting updates provided.
  7. Reporting (if included): Summary report delivered post-event.

6. Payment Terms

  • Payments must be made in accordance with the signed proposal or issued invoice.
  • Late payments or delayed data submissions may impact delivery timelines and reduce the quality of outcomes.

7. On-Site Support Costs

If Aladdin team is required on-site, the client shall cover:

  • Roundtrip flights
  • Airport transfers and local transport
  • Hotel accommodation
  • Per diem (if agreed)

8. Technology and Real-Time Communication

  • Aladdin’s proprietary platform enables tracking, reminders, and meeting updates.
  • Clients using Aladdin’s application license can access real-time scheduling and communication tools.

9. Definitions

  • Participant: Any person or company representative receiving matchmaking services.
  • Client: The contracting organization (government, trade show organizer, or enterprise).
  • Conducted Meeting: A scheduled meeting that was attended or not canceled by the participant.
  • Match List: A curated list of potential business partners shared with each participant.
  • Replacement Meeting: An additional meeting provided in place of a canceled one (if cancellation is due to Aladdin’s sourced party).

10. Confidentiality and Data Use

  • All client and participant data remains confidential and is used solely for the execution of services unless explicitly agreed otherwise.

11. Branding and Promotional Rights

  • Aladdin and the client may use event-related content, images, and videos for promotional purposes.
  • Use of logos or branding already included in shared or published materials does not require additional written approval. For any new or standalone usage, written consent should be obtained.

12. Governing Law and Jurisdiction

This agreement shall be governed by the laws of Delaware. All disputes arising out of or related to these Terms of Use will be subject to the exclusive jurisdiction of the courts of Delaware.

13. B2B Meeting Services – Delivery & Performance Terms

Aladdin commits to delivering B2B meetings as agreed with the client, with a permissible variation margin of ±20%. All payments are non-refundable. However: If the number of delivered meetings falls more than 20% below the agreed target, a credit note will be issued for the shortfall beyond the 20% margin, valid for 12 months. If the number of delivered meetings exceeds the target by more than 20%, Aladdin will request the client’s written approval to continue and will invoice the surplus accordingly. Example: If the agreed number of meetings is 100: 80 to 120 meetings are within range – no refund or extra charge. If 70 meetings are delivered, the client receives a credit for 10 meetings (bringing the total to 80). If 120 meetings are completed and the client agrees to go to 140, Aladdin may invoice for the extra 20 meetings upon approval. These terms ensure fairness, flexibility, and mutual value.