Senior B2B Quality Assurance

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Senior B2B Quality Assurance

Our Culture:

We want to change the world of B2B Trade through the advancement of technology. We are looking for someone who fits the startups culture – we are a young, happy, and motivated masterminds team. We are working together from all around the globe: USA, UAE, France, Germany, Russia, Australia, Palestine, Pakistan, India , Philippines, Africa, KSA and Jordan forming an international mastermind alliance and bringing different cultures and prospects to the table. We do not operate with traditional management styles, thus we are looking for well organized, self-managed candidates that thrive independently just as well as with a team. The seven Key Values we look for in a candidate: 

  • Dependability, if you say you will do it, you deliver on time 
  • Loyalty, you believe in Aladdin and you stay with us through both the good and tough times 
  • Ability to work under pressure, sometimes we have timely deadlines and we work long hours 
  • Innovative, Smart thinking outside the box
  • Positive mentality, we are looking for happy mind & positive approach to life 
  • Ability to go the extra mile, be a self starter, not only doing the job but do it better than anyone  
  • Faith in Aladdin Vision and Mission, there’s nothing like a mastermind of people working towards a unified goal 

AladdinB2B is looking for a Senior B2B Quality Assurance : 

We are looking for someone who fits the startups culture – we are a young, happy, and motivated mastermind team working together remotely from all around the world. The Senior B2B Quality Assurance shall form a mastermind alliance with the Operations Manager.

Responsibilities:

  • Calls Listening: Regularly review and assess calls between our team and clients to ensure the quality of interactions and the adherence to established standards. Using our existing Metrics and KPI
  • Quality Assurance Strategy: Develop, implement, and oversee the quality assurance strategy for Aladdin B2B, aligning it with the company’s overall goals and objectives. Overviewing three branches of the operation’s department such as Trade show-Enterprise & Government.
  • Checking Shareable Lists: Collaborate with the Head of Lead Generation Department to check and verify shareable lists for accuracy and relevance to client requirements.
  • Checking Deliverables: Review project deliverables to ensure they meet the quality standards and specifications outlined in client agreements. Using our Calculator.
  • Monitoring Agreements: Maintain a close watch on the signed agreement targets between clients and Aladdin B2B, ensuring they are met or exceeded.
  • Checking Lead Quality: Thoroughly evaluate the quality of leads generated by our team, ensuring they meet or exceed client expectations. Also evaluating the quality of leads generated by each agent. 
  • Quality Metrics and Reporting: Define key performance indicators (KPIs) and establish a system for tracking and reporting on quality assurance metrics. Provide regular reports to senior management.
  • Team Leadership: Lead and mentor the quality assurance team, ensuring they are equipped with the necessary skills and knowledge to meet quality objectives.
  • Client Engagement: Collaborate with our B2B clients to understand their quality expectations and ensure that our services consistently meet or exceed those expectations. Correspond with clients through email 
  • Documentation and Training: Maintain quality documentation, conduct training sessions, and ensure that all staff members are aware of and adhere to quality procedures.
  • Continuous Improvement Initiatives: Identify opportunities for continuous improvement and implement changes to enhance overall quality and client satisfaction by getting certified from the Aladdin Academy. 
Job Location: RemoteCompany Industry:
Technology, Big Data, B2B Trade 
Job Role:Senior B2B Quality Assurance Joining Date:2023 -2024
Employment Status:Full-timeEmployment Type:Contractor
Monthly Salary Range:Attractive Manages Others:Yes
Number of Vacancies:
Number of days off/week: 2
1Other: The successful candidate must have a strong communication skill and a positive attitude.

Job Specification:
> Bachelor’s Degree: Business Administration
> Computer majors have an advantage
>Post-Graduate Degree
> Using AI Integration
>Gulf Experience is a plus
>Aladdin Academy Certified is required within the first month 


Key Skills and characteristics:
> Time management and organization skills 
>Proven experience in B2B quality assurance management, preferably in a related industry.
>Telephone communication + lead qualification & generation skills
>Computer & software skills, Google Apps skills including Google calendar, Google docs, Google email, Google drive, Google forms and Google tasks. 
>Follow up and sales skills. 
>Negotiation Skills
>Achieving tracking on daily target call made by the operation’s team.
>Integrating within the team  
> Exceptional attention to detail and a commitment to delivering excellence.

📌 Answer below Screening Questions with your application:

1. Do you have at least 5 years’ experience as a Quality Assurance Manager in B2B industry?

2. Have you handled at least 30 agents?

3. Describe how your responsibilities as Quality Assurance Manager?

4. Can you commit to full-time work (8 hours/day) in the European timezone?

5. When can you start?

Note: You must submit an updated CV with at least 3 Character Reference contact details.

What are you waiting for?
Join our dynamic team at Aladdin B2B 🧞‍♂️ and lead the way in B2B Quality Assurance. If you’re ready to bring your expertise to the forefront, ensuring excellence in client interactions, project deliverables, and team leadership, we want to hear from you. Elevate your career with us, where innovation meets professionalism.

📩 Apply now and be a driving force in shaping the future of quality management in the B2B landscape.

Sales Team

Additional skills for this job:

Attendee tracking systems B2B B2B Lead Generation B2B Meetings B2B Trade Data Entry decision makers digital solutions Market Surveys

Apply for job

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    Senior B2B Quality Assurance

    Our Culture:

    We want to change the world of B2B Trade through the advancement of technology. We are looking for someone who fits the startups culture – we are a young, happy, and motivated masterminds team. We are working together from all around the globe: USA, UAE, France, Germany, Russia, Australia, Palestine, Pakistan, India , Philippines, Africa, KSA and Jordan forming an international mastermind alliance and bringing different cultures and prospects to the table. We do not operate with traditional management styles, thus we are looking for well organized, self-managed candidates that thrive independently just as well as with a team. The seven Key Values we look for in a candidate: 

    • Dependability, if you say you will do it, you deliver on time 
    • Loyalty, you believe in Aladdin and you stay with us through both the good and tough times 
    • Ability to work under pressure, sometimes we have timely deadlines and we work long hours 
    • Innovative, Smart thinking outside the box
    • Positive mentality, we are looking for happy mind & positive approach to life 
    • Ability to go the extra mile, be a self starter, not only doing the job but do it better than anyone  
    • Faith in Aladdin Vision and Mission, there’s nothing like a mastermind of people working towards a unified goal 

    AladdinB2B is looking for a Senior B2B Quality Assurance : 

    We are looking for someone who fits the startups culture – we are a young, happy, and motivated mastermind team working together remotely from all around the world. The Senior B2B Quality Assurance shall form a mastermind alliance with the Operations Manager.

    Responsibilities:

    • Calls Listening: Regularly review and assess calls between our team and clients to ensure the quality of interactions and the adherence to established standards. Using our existing Metrics and KPI
    • Quality Assurance Strategy: Develop, implement, and oversee the quality assurance strategy for Aladdin B2B, aligning it with the company’s overall goals and objectives. Overviewing three branches of the operation’s department such as Trade show-Enterprise & Government.
    • Checking Shareable Lists: Collaborate with the Head of Lead Generation Department to check and verify shareable lists for accuracy and relevance to client requirements.
    • Checking Deliverables: Review project deliverables to ensure they meet the quality standards and specifications outlined in client agreements. Using our Calculator.
    • Monitoring Agreements: Maintain a close watch on the signed agreement targets between clients and Aladdin B2B, ensuring they are met or exceeded.
    • Checking Lead Quality: Thoroughly evaluate the quality of leads generated by our team, ensuring they meet or exceed client expectations. Also evaluating the quality of leads generated by each agent. 
    • Quality Metrics and Reporting: Define key performance indicators (KPIs) and establish a system for tracking and reporting on quality assurance metrics. Provide regular reports to senior management.
    • Team Leadership: Lead and mentor the quality assurance team, ensuring they are equipped with the necessary skills and knowledge to meet quality objectives.
    • Client Engagement: Collaborate with our B2B clients to understand their quality expectations and ensure that our services consistently meet or exceed those expectations. Correspond with clients through email 
    • Documentation and Training: Maintain quality documentation, conduct training sessions, and ensure that all staff members are aware of and adhere to quality procedures.
    • Continuous Improvement Initiatives: Identify opportunities for continuous improvement and implement changes to enhance overall quality and client satisfaction by getting certified from the Aladdin Academy. 
    Job Location: RemoteCompany Industry:
    Technology, Big Data, B2B Trade 
    Job Role:Senior B2B Quality Assurance Joining Date:2023 -2024
    Employment Status:Full-timeEmployment Type:Contractor
    Monthly Salary Range:Attractive Manages Others:Yes
    Number of Vacancies:
    Number of days off/week: 2
    1Other: The successful candidate must have a strong communication skill and a positive attitude.

    Job Specification:
    > Bachelor’s Degree: Business Administration
    > Computer majors have an advantage
    >Post-Graduate Degree
    > Using AI Integration
    >Gulf Experience is a plus
    >Aladdin Academy Certified is required within the first month 


    Key Skills and characteristics:
    > Time management and organization skills 
    >Proven experience in B2B quality assurance management, preferably in a related industry.
    >Telephone communication + lead qualification & generation skills
    >Computer & software skills, Google Apps skills including Google calendar, Google docs, Google email, Google drive, Google forms and Google tasks. 
    >Follow up and sales skills. 
    >Negotiation Skills
    >Achieving tracking on daily target call made by the operation’s team.
    >Integrating within the team  
    > Exceptional attention to detail and a commitment to delivering excellence.

    📌 Answer below Screening Questions with your application:

    1. Do you have at least 5 years’ experience as a Quality Assurance Manager in B2B industry?

    2. Have you handled at least 30 agents?

    3. Describe how your responsibilities as Quality Assurance Manager?

    4. Can you commit to full-time work (8 hours/day) in the European timezone?

    5. When can you start?

    Note: You must submit an updated CV with at least 3 Character Reference contact details.

    What are you waiting for?
    Join our dynamic team at Aladdin B2B 🧞‍♂️ and lead the way in B2B Quality Assurance. If you’re ready to bring your expertise to the forefront, ensuring excellence in client interactions, project deliverables, and team leadership, we want to hear from you. Elevate your career with us, where innovation meets professionalism.

    📩 Apply now and be a driving force in shaping the future of quality management in the B2B landscape.

    Additional skills for this Senior B2B Quality Assurance job:

    Attendee tracking systems B2B B2B Lead Generation B2B Meetings B2B Trade Data Entry decision makers digital solutions Market Surveys

    Job Information:

    Commitment Type
    Full Time
    Estimated Length
    8hrs
    Work Type
    Fulltime
    Timezone
    United Arab Emirates (GMT+4)

    Apply for job

      Note: Accepted types are .pdf, .doc & .docx. Max file size is 24MB

      By clicking the button, you consent to the processing of personal data and agree with the Privacy Policy

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